FAQ's

Once you place your order you will receive a photo sample within 1-3 business days (not including weekends).
Once you have approved your sample, your order will print and ship in 1-3 business days depending volume of orders.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

We accept payments from major credit card companies like Visa, Mastercard, and American Express. We also accept Shop payments as well as PayPal.
Yes, we offer the option to rush your order! Please select the rush option when providing your label details.

We offer tracked express shipping via the method of our choice, with a 2-7 day service expectation within Canada.
Find a delivery standard to determine how long it will take to deliver your package in Canada. Visit canadapost.ca/track for the latest status of your item.
All US orders are shipped with USPS and include tracking and a 2-4 business day service.
International orders are shipped with Canada Post and include 8-22 business day service with no tracking.

Due to global supply chain challenges, shipping times could be longer than usual.
Shipping rates can vary depending on your region and are calculated at checkout.

Yes, we do. Shipping to the USA by USPS and worldwide with Canada Post.
We currently ship to Canada, USA and select international countries (Australia, Austria, Belgium, Denmark, Finland, France, Hong Kong, Ireland, Israel, Italy, Japan, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Spain, Sweden, Switzerland, United Kingdom).

If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

Due to the custom nature of our labels, we do not accept returns or exchanges.
If an error occurred with your order please reach out to us and we will do our best to make it right.

Yes. Discounts are automatically applied when purchasing larger quantities.
Our current discounts are as follows:
- Buy 3 sets of custom labels (600 labels), save 10%.
- Buy 5 sets of custom labels (1000 labels), save 15%.
- Buy 10 sets of custom labels (2000 labels), save 20%.

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